Inventory and OMS: Reduced Operational Overhead

Inventory and OMS: Reduced Operational Overhead

Running a business requires knowledge of a lot of moving pieces. From managing employees to inventory, customers to marketing- you need to have a lot of information in place. As a business owner, keeping track of all of the details required to keep your business up running and improve customers experience is a challenging task, to begin with.

As eCommerce becomes even more popular, it is harder for companies to track and fulfilling customer orders and maintaining excellent customer service in the face of an overwhelming pile of orders? To facilitate business processes implementing inventory order management systems will reduce your operational overhead costs and streamline your business processes giving your customers a seamless customer experience.

Order Management Workflow:

• Order Entry
• Stock Availability
• Fulfilment Selection
• Flexible Sourcing
• Pick, Pack, Label
• Shipping and Receipt

Streamline the steps of Order Management through an integrated system that tracks and organizes the order fulfilment process at every step of the way. Manage your orders from the moment your client clicks to purchase, track them through stocking and fulfilment, and pick, pack, label, and ship your products faster than ever.

Inventory order management is built on a system of integrated technology and customer know-how to keep your inventory current and your stock up to date. It involves real-time inventory management, automated workflow, live inventory and stock reports, and more, all at the click of a button. Keep orders fresh, manage inventory returns, and integrate customer support with ease using OMS software. In addition to keeping your workplace up to date, OMS also provide the following key features:

• Real-time inventory management across all stock locations
• Automated Order Workflow
• Advanced Sourcing Strategies
• Order Splitting Rules
• Ability to pick, pack, label, and confirm shipments through OMS cockpit
• Policy-based pricing and loyalty management
• Intelligent fulfilment tools and integration options

Pick, Pack, Label and Ship:

Your clients will get their products faster than ever with the new and improved OMS shipping workflow.

• Inventory Spreadsheets print with full lists of order requirements
• Packing slips contain detailed instructions for sourcing and packing every item
• Shipping labels print quickly for easy application and order organization
• Orders ship out faster than ever and are confirmed and logged through the centralized OMS platform

Payment Capture

• Capture payments through third-party payment services to handle customer payment without excess fees or delays.
• OMS works in tandem with third-party vendors to capture and complete payment and provide an overview of the same centralized program view

Order Management User Interfaces

• Backoffice Customer Support Cockpit

• • Agents can view and manage open orders
  • Generate order printouts and spreadsheets
  • Run transaction, consignment, and fraud reports
  • Complete, cancel, and refund returns and other orders
  • Manage customer support tickets
• Backoffice Order Fulfilment Cockpit
  • Allows warehouse customer support access
  • Manage store order pickup
  • Manage service points and warehouses
  • Direct inventory management
  • Decline consignments
  • Accept returns

Now that you’ve read through some of OMS’s highlighted features, you might be wondering just what other benefits Order Management System software can provide. The technological capabilities we’ve just discussed can improve your business model in many ways. With centralized order management systems, your business will skyrocket overnight.

Benefits of Order Management System:

• Flexible fulfilment options from multiple locations
• Prevent inventory drainage during sales
• Centralize inventory access and change from one program
• Reduced shipping time and costs

Conclusion:

OMS is a revolutionary eCommerce tech platform that is truly a one-stop-shop for all of your inventory and customer support management needs. With OMS, you can practice real-time inventory management across all stock locations for both warehouse and customer support staff.

Automate your order workflow for streamlined product shipping, increase financial overview and analysis, and integrate all aspects of customer service support in one platform. Reduce your overhead and your stress by transitioning to this handy and straightforward order management system. Centralized OMS won’t let you down.

If you’d like to learn more about how to ensure your business continuity is protected, please visit our website www.cxportal.com, where you’ll find lots of useful information. Alternatively, if you’d like to speak to a member of our team, call us now on +442034416513 and we’ll do everything we can to help.