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SAP Omnichannel: Discover Emerging Customer buying Opportunities

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07 Aug, 2019 / Published in Digital Experience, Ecommerce, Technology

SAP Omnichannel: Discover Emerging Customer buying Opportunities

Discover how SAP Commerce Omnichannel can help you discover the best possible omnichannel business outcome.

The technology decisions retailers make today will affect the way they do business in the next five to ten years. Selecting an Omnichannel eCommerce platform that will meet your business requirements is a challenging step for any company to make, especially when migrating your enterprise platforms. Creating an Omnichannel Retail strategy and selecting technology to empower the business processes is key to a successful Omnichannel foundation.

Enterprise eCommerce solutions are costly and time-consuming, requiring many resources to develop and maintain the platform. When you select an enterprise om platform, you’re selecting the basis for your company’s success, something that is essential to the health and lifeblood of your business. Data and technologies are the key drivers in the decision you make to discover new customers across a wide range of digital channels and realize new growth sources.

SAP Omnichannel can offer several benefits to your business, discover emerging customer buying opportunities and improve customer experience. Selecting SAP Omnichannel, a great technology decision retailer can make in other to compete, innovate and stay relevant in the fast-moving, global market place.SAP Omnichannel streamline businesses processes and automate market procedures across various omnichannel and market place. Omnichannel retailing strategies is a customer-centric approach to sales and marketing that provides your clientele with a fully tech-integrated shopping experience.

Benefits of SAP Omnichannel:

#1. Increased customer satisfaction by providing accurate and real-time information at their fingertips

#2. Central omnichannel availability check bringing together all the relevant sources into one place.

#3. Decreased cost of implementation by providing pre-integrated high precision availability information even for stores (via temporary reservations and POS information)

#4. Aggregation concept („Traffic Lights “) with delta update mechanism to cope with a high number of requests in online channels, thereby reducing hardware costs Highlights

#5. B2C readiness for availability – optimized for high-volume businesses, stock visibility for DC’s, stores and vendors, Product reservation during checkout

SAP Omnichannel helps your team acquire core digital commerce capabilities that engage with your customers across every channel of access to in-store, Point of Sale, Social media, Print, Catalog, Offline, Cross-selling, Upselling, Mobile commerce and Coupon offering. SAP Omnichannel featuring flexible built-in sales software plug and play integration that delivers instantly scalable shopping carts and checkout experiences.

Conclusion

SAP’s Commerce Omnichannel solutions are designed for all of your businesses, creating a commerce framework that’s customized to support both your business and your customers with streamlined functionality.  Make online shopping more comfortable than ever for your customers and your employees to manage. Make use of data to discover new customers and personalize your growth to your clientele’s demands across a wide range of digital channels.

If you’d like to learn more about SAP Omnichannel, please visit our website www.cxportal.com, where you’ll find lots of useful information. Alternatively, if you’d like to speak to a member of our team, call us now on +442034416513 and we’ll do everything we can to help.

Joel-Green

CXPORTAL is your award-winning AI, ML, SAP Commerce Cloud and eCommerce digital transformation solutions provider, CXPORTAL is specialised in Innovating business strategy, design and development of digital products, digital platforms engineering and data science solutions. CXPORTAL Leverage Artificial Intelligence, Machine Learning Algorithms, Deep Learning Models, and big data Analytics to unlock and scale your business data, and optimising the operating model for exponential business impact.

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