Five Ways to Optimise the Performance of Your SAP Commerce Cloud Platform

Five Ways to Optimise the Performance of Your SAP Commerce Cloud Platform 

The always remains a need for action to optimise your SAP Commerce platform to be reliable and stable on events such as festival period; Easter, Christmas seasons, Black Friday, and all year long.

Consumers expect a website to be faster than ever; don’t allow a slow website to reduce your revenue. In other, for businesses to outperform in their markets and industry, business owners need to know not just what is trendy in their market but why.

You need to listen to your customers, employees, partners, and other stakeholders and understand their expectations. Then, you must act to deliver results-driven solutions that improve business operations and customer experience such as; performance, security, loyalty and growth

This article provides you with five ways to optimise your SAP Commerce Cloud Platform (Hybris) performance for exponential impact.

Here are the top five ways to optimise the performance of your SAP Commerce website;

#1 SAP Commerce Website Health Check

With help from CXPORTAL wide-range of health check technologies, we help brands perform an all-inclusive SAP Commerce health check and detailed website scanning, including usability, performance, security and compliance, functionality and mobile-friendliness in run time and much more.

For the sake of this article, we can’t cover all of the necessary components we cover when analysing the health check of your E-commerce website; however, let’s explore the few areas we cover analysing the health check of your website to determine the performance;

1. UI-UX Design Analysis
2. PDP Pages, 360 Images, Themes and Files sizes Analysis
3. HTTPS Pages, HTTPS & HTTP Endpoint
4. HTTP to HTTPS Redirect and HTTPS & HTTP Endpoint
5. SSL Certificate Check and Security Assessment
6. CPU load on DB Server
7. CPU load on Application Servers
8. Multi-browser, speed check and load time

#2 Users Experience and User Interface

User Experience: In the past, the personalisation of e-commerce online shopping experiences was quite limited due to the lack of technology to support it; however, times have moved on, and creating a personalised user experience (UX) is easier than ever. At CXPORTAL, our primary goal is to help brands enable customers experience. Our user experience health check includes an all-inclusive examination of UX;

User Interface: The most effective User Interface (UI) Design is born from the broader User Experience (UX) process. As you’ll make UX and UI decisions relatively early, this process will help you define precisely how you need to satisfy your audience’s expectations.

Responsiveness: By designing websites that adapt to any device, our robust Framework and security capabilities have been refined over many successful, responsive eCommerce implementations, giving our designers and developers world in-class experience.

Accessibility: Accessible sites provide data through various physical touchpoints, for example, sights and sound providing supplementary site search, navigation and interactivity. This enables and helps disable individuals access and make use of the site; Accessibility is a vital chunk to consider during the process’s design and development phase.

#3 Performance Test Design: 

Load testing is an essential process when analysing application performance. Before performing load testing, it is necessary to set your goals, define test procedures, expectation, issues triage and KPIs metrics. Load testing should include several nodes, generating HTTP requests that mirror large volume, actual users and must consist of full-size production data, end-to-end production code testing, including any middle and third-party systems. To identify the response time, user’s limitation, determine server-side capabilities, acceptance and scalability fine-tuning.

Page Load: You might have come across the sites that take a longer time than expected to get loaded when users click on the site to request information. This lag in the loading of pages might be due to many different reasons, but ultimately it causes harm to the business and the users. The excellent loading speed will surely help you sustaining your ranking and improving your user experience.

Search Engine Optimisation (SEO):

Search engine favoured website that expresses specific technical abilities and features, for example, a responsively designed website with quick loading time and secured connection. Below are some steps to make sure your technical SEO is on point;

• Fix broken links
• Fix duplicate title tags and identical mate description
• Troubleshoot robot.txt and index for any potential errors
• Analyse bulky code and fix a potential issue

Log Files Analysis: Troubleshoot and analysing the application log files during run time, monitoring log size and suitable level for each SAP Commerce (Hybris) system being logged. Configure and modify the log when necessary.

Common Performance Pain Points

Here we have some performance pain points;

• Volume of transaction
• Weak database performance
• Transactional or data model issue
• Weak integration design
• Feeble system design
• Code and architectural level
• Poor caching design and setting
• Slow network performance

Below are a few reasons why the performance of your page load could be slow;

• Caching and clustering issues
• Uncompressed and large media files
• Immense Site’s Code
• Content Delivery Network not in use
• JavaScript is slowing Page Load
• CSS not properly optimise
• Slow database due to the increase in data load
• Weak database CPU’s and memory
• Issues with DNS

#4 Security and Compliance

Without secured security capability, your website is at risk for hackers. By measuring your SAP Commerce website’s security, compliance, and risk assessment, the site operators can better understand the high priority areas to aid in informing relevant security decisions. CXPORTAL digital team has highly skilled security experts well-versed in measuring risk and security of your website effectively to avoid high-value targets since attackers can breach and access vast volumes of customer personal information.

Let’s explore a few areas we cover analysing the health check of your website security and compliance;

1. UI-UX Design Analysis
2. PDP Pages, 360 Images, Themes and Files sizes Analysis
3. HTTPS Pages, HTTPS & HTTP Endpoint
4. HTTP to HTTPS Redirect and HTTPS & HTTP Endpoint
5. SSL Certificate Check and Security Assessment
6. CPU load on DB Server
7. CPU load on Application Servers
8. Multi-browser, speed check and load time

#5 Prepare a Plan B, Back-up and much more:

Once you have fulfilled and perform all the necessary steps above on your SAP Commerce website, you still need to be attentive. You might face a haphazard unpleasant incident that could require Plan B, a Back-up plan and much more. The incident may be of any kind, but you have to keep yourself prepared for the worse when it occurs.

Summary

The intention behind implementing the SAP Commerce (Hybris) platform is to provide your customers with better adaptability, responsiveness, security and have the best user experience in return. SAP Commerce platform comes with robust capabilities to simplified your business operations and best-in-class customer experiences. That said, from time to time, you have to continuously optimise the performance of your SAP Commerce website to get the best performance and provide your customers with a seamless customer experience.

If you want to optimise the performance of your SAP Commerce Cloud platform and you’d like to know more about how to ensure your business continuity is protected, please visit our website www.cxportal.com, where you’ll find lots of useful information. Alternatively, if you’d like to speak to a member of our team, call us now on +442034416513 and we’ll do everything we can to help.