Getting Started with SAP Hybris Performance Tuning

Performance tuning is a combination of art and Science. Science is involved as it deals with the solutions to business problems, and art is to perform all necessary steps to troubleshoot and manage the issue efficiently. So, these combinations may, indeed, pave the way for a business to succeed in fine-tuning the performance of the SAP Commerce platform. Performance testing is designed in such a way that they simulate the real-time user action happening in the production environment. If the live product catalogue has thousands of products and expects a normal distribution, it would not be a great idea to test the application with a small amount of load.

Performance Tuning Effort:

If you are not well aware of the loophole causing a problem for you to rise higher in your customers’ eye, you must not change your SAP Commerce landscape. Without knowing why the root cause, changing the SAP Commerce landscape will be even more problematic. Below, we have provided a list of items that could guide you better about your SAP Commerce performance tuning journey.

Major Key Performance Indicators (KPIs)

The following are the five major KPIs, which can be experienced post-Go-live of your SAP Commerce website;

• Agility and the speed
• Get an upper level of availability and reliability
• Infrastructural resource scaling
• Database Performance management
• Improve customers’ experience
• Security and Compliance Updates
• Reporting Capabilities

Causes of Common Production Issues

Here are some common production pain points;

• High CPU load on Application Servers
• The database grows larger and larger
• High CPU load on Data Base Server
• Older Version of JVM
• Web Server Security Hardening
• Cron Job Logs and Hot folder settings
• Application Cluster and Cache issue
• Underprivileged Deployment Processes
• Poor Integration Process
• Poor Configuration of Garbage Collector
• Network and Security

Common Performance Pain Points

Here we have some of the common performance pain points;

• Volume of transactions
• Weak database performance
• Transactional or data model issue
• Weak integration design
• Feeble system design –
• Code and architectural level
• Weak caching design and setting

Common Performance Monitoring Areas

Here we have some of the expected performance monitoring areas;

• Database access monitoring
• Transaction-based access
• Database connection
• Usage of memory
• Distribution of load
• Usage of Caching

Summary

Performance tuning is a combination of art and Science. Indeed, these combinations may pave the way for a business to succeed in fine-tuning the SAP Commerce platform performance. Moreover, it has been concluded you don’t need to change your SAP Commerce landscape unless you understand the issues affecting the performance. We recommend using third-party experience partners such as CXPORTAL with the right expertise to fine-tune your SAP Commerce performance.

If you’d like to learn more about how to ensure your business continuity is protected, please visit our website www.cxportal.com, where you’ll find lots of useful information. Alternatively, if you’d like to speak to a member of our team, call us now on +442034416513, and we’ll do everything we can to help.